Privacy Policy

Effective Date: January 1, 2025

Last Updated: August 18,2025


This Privacy Policy for Arran Studios LLC (“Arran Studios,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at arran-studios.com, or any website of ours that links to this Privacy Policy.

  • Subscribe to our email or SMS communications.

  • Engage with us in other related ways, including any purchases, customer support, marketing, or events.

If you do not agree with our policies and practices, please do not use our Services. For any questions or concerns, contact us at support@arran-studios.com

 

 

Summary of Key Points

 

  • What personal information do we process? We collect information you provide to us (name, email, phone number, shipping/billing addresses, payment details) and data automatically collected (such as IP address, device data, and browsing behavior).

  • SMS Data. If you opt into SMS updates, we collect and store your phone number, purchase activity, and viewing history to send you messages, early access notifications, or promotional content. Your data may be shared with third-party providers who deliver messages and analytics on our behalf.

  • How do we use your information? To process orders, manage your account, communicate with you (via email/SMS), improve services, prevent fraud, and comply with laws.

  • Do we sell your information? No. We may share limited data with service providers strictly to operate our Services.

  • What are your rights? Depending on your location, you may have rights to access, update, delete, or restrict processing of your data.

  • How to exercise your rights. Contact us at support@arran-studios.com

 

 

1. Information We Collect

Personal Information Provided by You.

  • Names, email addresses, phone numbers, shipping/billing addresses.

  • Payment details (processed securely via Shopify, PayPal, Stripe, or other providers).

  • Contact preferences and account credentials.

SMS Subscriber Data.

  • Phone numbers collected when you opt in to SMS marketing.

  • Viewing/purchase history (to personalize content).

  • Interaction data (when you open or click links in our SMS messages).

  • This data is shared only with third-party providers that deliver text messaging services and analytics on our behalf.

Automatically Collected Data.

We automatically collect technical information such as IP address, browser type, operating system, location data, cookies, and browsing activity for analytics and site performance.

 

2. How We Use Your Information

We process your information to:

  • Process and deliver orders, payments, returns, and exchanges.

  • Send order confirmations, account updates, and customer service responses.

  • Send marketing and promotional communications via email and SMS (if you opted in).

  • Provide personalized experiences (such as product recommendations or early access offers).

  • Detect and prevent fraud or unauthorized activity.

 

3. Sharing Your Information

We share information only in limited circumstances:

  • Service providers: Shopify, Stripe, PayPal, shipping carriers, and other partners who perform services on our behalf.

  • Business transfers: If Arran Studios is involved in a merger, acquisition, or asset sale.

  • Legal compliance: To comply with applicable law, regulation, or valid legal process.

We do not sell or rent your personal information.

 

4. SMS Marketing Disclosure

When you subscribe to SMS updates, you agree to receive text messages (such as promotions, new releases, and early access links) from Arran Studios at the phone number you provided.

  • Message frequency varies.

  • Message & data rates may apply.

  • You can opt out at any time by replying “STOP” to any SMS message.

  • Subscriber data (phone number, viewing history, purchase behavior) is stored and shared with third-party providers solely for message delivery and analytics.

 

5. Cookies and Tracking

 

We use cookies and similar technologies to personalize your experience, analyze site usage, and deliver targeted ads. You may disable cookies in your browser, but this may affect functionality.

 

 

6. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

 

7. Security

We implement organizational and technical safeguards to protect your personal information. However, no online system is 100% secure, and we cannot guarantee against unauthorized access.

 

8. Minors

We do not knowingly collect data from individuals under the age of 18. If we learn we have collected such data, we will delete it.

 

 

9. Your Privacy Rights

Depending on your location (e.g., California, EU, UK, Canada), you may have rights to:

  • Access and obtain a copy of your personal data.

  • Request corrections or deletion.

  • Restrict or object to data processing.

  • Withdraw consent to marketing communications at any time.

To exercise these rights, contact support@arran-studios.com

 

 

10. Updates

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Last Updated” date.

 

 

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Arran Studios LLC

Email: support@arran-studios.com

Country/region